FAQ

How does Wheeli work?

Wheeli connects college students with empty seats in their cars with passengers looking for a ride to the driver's destination.

Is Wheeli Safe?

Wheeli is the safest carpooling method, because it’s only opened to the verified students.

Is Wheeli available at every school?

Currently, Wheeli is available at select schools. If you don’t see any rides to or from your campus, please contact our customer support to find out when we’re coming to your neck of the woods.

Who determines prices?

Drivers determine how much they want to charge per seat and Wheeli adds a small fee on top of that.

How do I pay for a ride?

Wheeli securely handles transactions using credit or debit cards and making it seamless for everyone. It protects drivers against last minute cancellations, and allows passengers not to deal with direct payments and any awkward money issues.

I have a car on campus. How do I start?

Use the app to offer a ride with all the details you need. Choose when and where you want to go and how much you want to charge for each seat. Students who want to join your ride will send you seat requests. Accept them if it’s the right fit and you’re ready to go.

I need to find a ride. How do I start?

Use the app to find a ride you need. Check the price (hint: it’s always way cheaper than a bus) and request your seat. Once your request is accepted you’re all set to go.

How do I coordinate with my driver or passengers?

Use Wheeli’s Messages to work out logistics from time of day, meeting location, drop off and other ride details.

I can’t see the answer to my question here.

Please contact our customer support with any issues we haven’t addressed here.